Terms and Policies

Terms & Conditions

Please read these Terms & Conditions carefully.
By placing an order with Fossil Flowers, you confirm that you have read, understood, and agreed to these policies. It is your responsibility to review these terms prior to booking.

Booking with us ensures the highest level of preservation, using quality materials, proven techniques, and the expertise of our dedicated artists.

Types of Preservation We Offer

We offer two forms of preservation for all event types — weddings, memorials, or any special occasion:

Pressed Wall Art – Classic Frames or Floating Frames

Floral Blocks – 3D flowers encased in resin, 3D encased in glass Shadowboxes

We can preserve:

Fresh flowers

Air-dried flowers (10 days to 50 years old)

Faux flowers

Our preservation process protects flowers from time, dust, bugs, and decay — extending their beauty for years to come.

Booking an Order

To book, simply use our online shopping cart to:

Select your type of preservation

Choose the size(s) of your piece(s)

Design details will be finalized later during your Design Consultation.

We accept:

Advance bookings for upcoming events

Last-minute bookings if space allows (no minimum order required)

We also offer two payment options:

Pay in full

4-interest-free payment plan (25% down, remaining balance split over 3 months)

Important: All bookings are non-refundable.
By submitting payment, you are agreeing to these Terms & Conditions.

Once your order is received, you will receive an Order Confirmation email with:

Your order summary

Care, shipping, and drop-off instructions

We are not responsible for missed communications if you provide an outdated or infrequently checked email address.

Event Types

Wedding / Bridal / Special Occasion / Memorial

Flowers must be shipped or dropped off by Monday following the event.

Fresh flowers last 3–5 days after the event, so prompt delivery is essential.

Air-Dried or Faux Flowers

For bouquets that were never preserved or for faux arrangements.

Can be up to 50 years old.

Recreation / Custom

We recreate bouquets using our inventory flowers (additional cost).

Requires:

Client-provided images

Floral list or color scheme

Coordination with our team for timeline and fees

Booking Requirements

When you place an order, you are:

Reserving a non-refundable preservation order for a specific date and event type

Responsible for providing flowers to us, unless ordering a Recreation/Custom bouquet using our inventory flowers

If flowers are not received on time, additional fees or order cancellation may apply.

Preservation Timeline

The entire preservation process takes approximately 6–12 months, depending on season and project volume.

Stages of Preservation:

Drying Process: 8–12 weeks

Preservation (stabilizing flowers): up to 8 weeks

Reconstruction & Enhancements: 6–10 weeks

Framing: 2 weeks – 12weeks(depends on framer workload)

Resin Projects: 3 weeks – 12 weeks(slow curing process)

Note: We do not offer proofs or photos of pieces before production.

Pressed Frame Options

Classic Frame

Fully sealed to protect against dust, bugs, and humidity

Background matte provides a consistent backdrop

Double matting required for:

Hard or thick flowers

Accompaniments up to ¼ inch

Floating Frame

Glass-on-acrylic design for a modern look

Not sealed, so temperature and humidity control is not provided

Double matting NOT available for this style

Client Responsibilities

To ensure a smooth process, clients must:

Complete the Design Form/ Photo Inspiration promptly

Upload day-of bouquet photos for accurate design and color restoration

Document all requests in the Design Form, including:

Add-ins or exclusions

Personal items like ribbons, charms, or jewelry

Verbal requests, texts, or emails are NOT considered official documentation. We are not responsible for any lost text messages

Artistic Interpretation

All designs are created with artistic freedom and expertise.
This includes:

Floral selection

Placement and composition

Color restoration

Final design decisions are made to preserve quality and integrity of your piece.

Payment Policies

4-payment plan:

25% down payment

Remaining 75% divided into 3 monthly payments

Payments are not automatic; invoices will be emailed

Payments must be made within 15 days of invoice notice

Failure to pay can result in:

Delays

Additional fees

Cancellation of your order

All balances must be paid in full before production begins.

All payments are non-refundable.

Additional Fees

Rescheduling fee: $100+ (subject to current pricing)

Inventory flowers: Priced per stem as needed

Succulent preservation: $20 each

Cactus preservation: $55 each

Late flower arrival fee: $100 (if flowers are not shipped as scheduled)

Storage Fees

Completed artwork must be picked up within 30 days.

After 30 days: 10% storage fee of total order

After 90 days: Artwork is considered abandoned and forfeited

Shipping can be arranged to avoid storage fees (standard shipping charges apply).

Shipping & Drop-Off

Drop-Off (Omaha)

Monday after the wedding: Drop-off between 8:30 AM – 5:00 PM

Weekday weddings (Mon–Thurs): Drop-off the following day

We are open on the weekend hours are subject to change

Shipping

Events Thursday–Sunday: Ship Monday overnight for Tuesday delivery

Weekday events: Ship the next day for overnight delivery

Follow our packaging guide carefully — link provided in your email, along with phone call to help walk you through the process

Holidays:
We are closed on major U.S. holidays. Shipments must be planned accordingly.

Flower Arrival Conditions

We are not responsible for flowers before they arrive at our facility.

An Arrival Email with photos will be sent once we receive your flowers.

If inventory flowers are needed, we will discuss costs during the Design Consultation.

Include your Shipping Form inside the box.
Missing forms may lead to lost or unaccounted items.

Final Invoice & Completion

Final invoices are issued after the Design Consultation

Invoices must be paid in full before artwork enters production

Completed orders:

Pick-up: Schedule via email

Shipping: Standard rates apply

No completed orders will leave our facility without full payment.

Important Information for Both Types of Preservation

We want your keepsake to be as beautiful and lasting as possible. Please read the following carefully to understand how your flowers and resin pieces will look and age over time.

Flower Behavior in Preservation

Natural Drying Process:
Flowers in the Floral Block will dry in the exact shape and form they were bound by the florist and how they arrived to us.

If there is petal loss, we can attempt to rebuild some flowers or supplement with inventory flowers (additional fee applies).

Older or air-dried flowers may appear more enclosed or “bulb-like” with curled edges compared to freshly opened blooms.

Color Changes:
Not all flowers preserve the same. While the arrangement will still reflect your original bouquet, expect natural color changes as flowers dry.

Red roses → Burgundy

White flowers → Ivory

Hot pink flowers → Purple

Hydrangeas → Often lose their shape entirely

Some petals may develop translucent spots caused by bruising when fresh.

Even with Color Restoration, damaged flowers may not fully hold color evenly. Both pressed and resin pieces can display bruising, uneven tones, or slight translucency.

Resin Encapsulation Details

Smaller Keepsakes:
Our mini items (e.g., wine stoppers, ring diamonds, lucky charms) do not undergo color-enhancing before being encased in resin. They are preserved in their natural state.

Variations in Each Piece:
Every resin piece is handmade and one-of-a-kind.

Flowers are treated through our Flower Beautification Process before encapsulation.

Some fading over time is natural, especially if the original flowers were dyed or painted, which may bleed within the resin.

Bubbles & Texture:
Small air pockets and bubbles are a normal part of the resin curing process and add to the uniqueness of each piece.

Resin Aging and Yellowing

All epoxy resin will naturally yellow over time. While we use state-of-the-art resins with UV inhibitors, there are factors that can speed up this process:

Direct sunlight exposure

Lack of airflow (e.g., keeping it boxed for long periods)

Extreme temperature changes

Ambering over time is expected.
To slow this process:

Avoid placing in direct sunlight

Do not leave boxed for more than two weeks

Keep away from heat sources and temperature fluctuations

To diffuse the look of Ambering add a color to the piece